Refund policy

Returns & Refunds Policy

Please choose carefully, as we do not offer returns, refunds, or exchanges due to change of mind or incorrect selection.

Damages and Issues
Please inspect your order carefully upon receiving it. If you find your item is defective, damaged, or incorrect, please contact us immediately at hello@houseofmarz.com.au so that we can assess and resolve the issue promptly.

Exceptions / Non-returnable Items
As we do not accept returns, all items—including sale items, gift cards, and custom products—are considered final sale.

Contact
For questions or concerns regarding our returns and refunds policy, please reach out to us at hello@houseofmarz.com.au.